Contact US

Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 7– 10 business days for delivery in the Australia.

We accept all major credit cards (VISA, Mastercard, AMEX)

The prices displayed on our site are tax-free in AU Dollars, which means you may be liable to pay for duties and taxes once you receive your order.

You can track on my account page

If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason
for your return. Our customer service team will review the return request and will send further instructions if the return is approved.

For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.

Meditation williamsburg kogi Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

You can simply email us at info@diysonline.com where our customer service team will be happy to help you with whatever you need!

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven’t received a credit for your return yet, here’s what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.